ONOFF TELECOM may collect and use personal data about You. This is information that You transmit directly to Us or data that We collect automatically.
This includes information collected when You download and use the Application, in particular when creating the User Account, purchasing Numbers and using features or when you use the Site.
When you create your User Account or subscribe to one of the Services, ONOFF TELECOM will ask you for the following information: Your surname, first name, password, email address, and if applicable telephone number, identity documents or proving Your place of residence when the applicable regulations require it.
As part of the Onoff Business Services, some of this data is collected indirectly and is transmitted to ONOFF TELECOM by your Company: surname, first name and email address.
Only the provision of your surname, first name, password, email address (and where applicable telephone number, identity documents or proving Your place of residence when the applicable regulations require it) is mandatory for the creation of your account.
Failing to communicate them, ONOFF TELECOM will not be able to provide You with the Services offered by the Application and You will not be able to create a User Account.
Subsequently, ONOFF TELECOM may collect and process the following information, in the context of your use of the Application and your purchases:
- The telephone numbers You have acquired;
- Your traffic data (technical data allowing the transmission of communications, the duration of the call, the numbers called, the category in which they were placed, etc.);
- The content of instant messages, SMS, MMS;
- Your address book (contact details stored on Your terminal), with Your authorization;
- The electronic identification data of Your terminal (SIM card number, IMEI number, cookies, etc.);
- Your geolocation data, device identifiers, and standard identifier of detected Wi-Fi networks.
When You contact customer service and support, report a problem with Our Services, request assistance or exercise your rights over your personal data, ONOFF TELECOM will also collect the following personal data:
- Date and time of the request;
- Nature and reason for the request.
In addition, proof of Your identity may be requested in the context of the exercise of Your rights over Your personal data for reasons of security and confidentiality.
This information is necessary for processing Your requests.
When you use the Application and the Services published by ONOFF, We collect information about Your activity on the Application:
- Date of registration;
- Dates of connections;
- Number of transactions;
- Notifications received;
- IP Addresses ;
- Notification preferences, etc.
When you access the Services and use the Application and its features, information is collected and processed about how You use them. Most of this information collected by ONOFF TELECOM is necessary for the provision of the Services. Without this data, ONOFF TELECOM will not be able to provide the Services related to the Application.